20 Litre Cask Ale 'Bag in Box'

Return & Refund Policy
Thanks for shopping with us.
If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have 7calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
For additional information in this section, create your own Return & Refund Policy .

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
For additional information in this section, create your own Return & Refund Policy .

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.

Free delivery for orders of £ 30 and over to postcodes within 5 mile radius of the brewery.

UK Mainland courier delivered within 3-5 days for just £ 7.99.

Collection available direct from the brewery. Please email sales@donvalleybrewery.co.uk.

Payment on delivery by contactless card available on request.